We’re sorry to see you go — but we’ve made the process simple and transparent, should you ever decide to cancel:
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Log in to your customer account.
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Go to the "Plan" tab in the main navigation.
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Click on the "Cancel Subscription" link.
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On the next screen, you’ll be asked to select a reason for canceling from a list of options.
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You may also leave a comment to give us more context about your cancellation — this step is optional, but highly appreciated.
💬 Your Feedback Matters
If you choose to leave a comment, know that your input helps us improve our services and features. We carefully review every cancellation reason to understand what went wrong, what could’ve been better, or even what worked — so we can continue evolving in the right direction.
Your honest feedback is incredibly valuable to us.
💡 Before You Cancel… Let’s Talk
If there’s something we can do to help you stay — whether it’s about technical concerns, or specific feature needs — we’re here for you.
Feel free to contact our support team before canceling. In many cases, we can suggest solutions or provide help you didn’t know was available.
We’re fully committed to your station’s success — and we’d love the opportunity to keep supporting you.