How to Reset Your Password

If you need to reset your password for ViaRad.io, follow these steps to do so securely:

  1. Log in to your ViaRad.io customer account by visiting viarad.io and clicking Login.

  2. In your Profile settings, find the Change Password link and click on it.

  3. Enter your current password, then type in your new password twice to confirm it.

  4. Click Save Changes to update your password.

After resetting your password, we recommend logging out and logging back in to ensure the change has been successfully applied.

🔐 Tips for Creating a Secure Password

Creating a strong password is crucial for protecting your account from unauthorized access. Here are some key tips to help you create a secure password:

  1. Make it long: Your password should be at least 12 characters long. Longer passwords are harder for attackers to guess.

    Example: #4Yj@w93L!8dF

  2. Mix upper and lowercase letters: Use a combination of uppercase and lowercase letters to make the password more complex.

    Example: S3cUr3P@ssw0rD!

  3. Include numbers and symbols: Adding numbers and special characters (like @, #, $, !) increases password strength significantly.

    Example: C0mpl3xP@ssw0rd!

  4. Avoid common words or phrases: Don't use easily guessable information like your name, "password", or "123456". Avoid dictionary words that could be cracked with brute force methods.

  5. Don’t reuse passwords: Never use the same password across multiple sites. If one account is compromised, others could be vulnerable as well.

  6. Consider a password manager: If you find it difficult to remember strong passwords, consider using a password manager. These tools store and encrypt your passwords securely, allowing you to use complex, unique passwords for each service.

⚠️ What to Do If You Forgot Your Password

If you forget your password, don't worry! You can easily reset it by following these steps:

  1. On the Login page, click the Forgot your password? link.

  2. Enter the email address associated with your ViaRad.io account.

  3. We'll send you an email with a link to reset your password. Follow the instructions to create a new, secure password.

🔐 Additional Security Tips

  • Stay Alert for Phishing Scams: Never click on suspicious links in emails or messages claiming to be from ViaRad.io. Always visit our official website directly to log in and make any changes to your account.