To keep your payment details current, you can easily update your credit card information. Here’s how:

  1. Log in to your customer account.

  2. Click on the Billing tab in your account dashboard.

  3. In the Payment Information section, you'll see the option to update your credit card details.

  4. Enter your new credit card information.

  5. Once you've updated the information, click Update to apply the update.

Remember, if your card is expiring soon or your billing address has changed, it’s important to update it to avoid service interruptions.

💳 Security and Payment Information

While you can see your card details in your account, we do not store your credit card information for your security. Instead, we use Stripe, a trusted and industry-leading payment processor, to securely handle your payment details.

Why Stripe?

  • Industry-standard security: Stripe uses advanced encryption and security measures to protect your payment details. They comply with the highest standards of security, including PCI-DSS (Payment Card Industry Data Security Standard).

  • No credit card data stored: For added peace of mind, your sensitive payment information is not stored on our servers. Instead, Stripe securely processes and stores the data in compliance with strict data protection laws. This means that even if our system were compromised, your payment details would remain secure and inaccessible.

  • Tokenization: Stripe replaces your credit card data with a unique token that can be used for transactions but cannot be reverse-engineered to retrieve sensitive information.

Why we use Stripe:

By using Stripe, we ensure that all payments are processed with the highest level of security, so you can confidently update your payment information without worrying about privacy breaches. You will also benefit from seamless payment transactions and quick updates when you need to change your billing details.

🛡️ Additional Security Tips

  • Only enter payment information on trusted websites: Always ensure that you’re on the official ViaRad.io website before entering payment details. Look for "https" in the URL and a padlock symbol in the address bar. Our domain name is viarad.io or www.viarad.io

  • Monitor your billing statements: Always keep an eye on your bank statements and transaction history for any suspicious activity. If you notice anything unusual, contact Stripe or our support team immediately.

  • Payment descriptions: Payments made to ViaRad.io will appear on your bank or credit card statement under the name VIARADIO, VIARAD.IO, or viaradio. Please be aware of this when reviewing your billing statements to ensure that you can easily identify the transactions.

  • Enable alerts for account changes: Enable notifications for payment and account updates directly from your bank's app. This will allow you to monitor any changes to your payment information and receive instant alerts for transactions.

Updating your billing information is quick and easy, and by using Stripe, we can guarantee that your payment data remains protected. If you need any assistance or have questions about security, our team is always here to help.